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f Privacy Policy

BLACK CLOTH knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting BLACK CLOTH, you are accepting the practices described in this Privacy Policy.


WHAT PERSONAL INFORMATION DOES BLACK CLOTH GATHER ABOUT CUSTOMERS?

  • Information That You Provide: We receive and store any information that a customer enters on our website or gives us in any way. This information is used to enhance your experience on our website, to respond to your requests, to customise your shopping experience and to communicate with you.
  • Automatic Information: Some information is received and stored automatically whenever you interact with us. "Cookies" are one example of this type of information. In internet terms, a "cookie" is a text file that websites send to visiting computers' devices to identify the visiting computer/device. We may also use third-party website analytics tools. These tools collect information about visitor traffic on our website and mobile applications.

HOW DOES BLACK CLOTH USE YOUR CONTACT INFORMATION?

We use your contact information for the following purposes only:

  • Process and deliver purchases, returns, backorders ect;
  • Communicate with you and provide customer support;
  • Let you know about products, promotions and events that might be of special interest to you;

If for some reason you would prefer not to receive emails from BLACK CLOTH simple email a request to [email protected] with the word "UNSUBSCRIBE" in the subject line. Please note that any requests to remove or update your contact information may take seven to ten working days to take effect.

HOW DOES BLACK CLOTH USE YOUR OTHER CUSTOMER INFORMATION?

  • Customise our services and product offerings to suit your needs and interests;
  • Record purchases that you have made on our website;
  • Let you communicate with us through social networks and other media;
  • Protect you against fraud and unorthorised transactions, including identifying potential unorthorised users and/or hackers;
  • Enforce our Terms of Use;
  • Comply with applicable legal requirements, industry standards and our policies.

DOES BLACK CLOTH SHARE CUSTOMER INFORMATION?

Your privacy is always respected when you shop with BLACK CLOTH. We also sometimes allow third-party companies to collect certain anonymous information (e.g. mouse clicks, mouse movements, scroll behaviour and/or keystroke activity) during your visits in order to further enhance your shopping experience.

HOW SECURE IS MY CUSTOMER INFORMATION?

All transactions submitted to us are offsite through PayPal. PayPal automatically encrypts your confidential information in transit from your computer to PayPal's using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Once your information reaches the PayPal site, it resides on a service that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorised computers. With PayPal, you have the industry's most experienced fraud team on your side. PayPal processes billions of dollars in payments each year, allowing them to continually perfect their anti-fraud protections. PayPal is committed to protecting the privacy of their users. When you send money using PayPal, BLACK CLOTH never sees your bank account numbers or credit card numbers. BLACK CLOTH will only see your email address, date of sign-up, and whether or not you have completed Paypal's Verification process. For more information visit PayPal's website. Other information provided on the website is protected by Big Cartel's SSL certificates. No data transmission over the internet can be guaranteed to be 100% secure. As a result we strive to protect your contact information. We do not guarantee or warrant the security of any information you transmit to or from our websites, you do so at your own risk. You can also contact your bank for more information for online purchasing.

WHAT CHOICES DO I HAVE?

You can always choose not to provide information even though it might be needed to make a purchase. If you have any questions about how your information is being used, please send a request to [email protected].

ARE CHILDREN ALLOWED TO USE BLACK CLOTH?

BLACK CLOTH does not sell products for purchase by children. If you are under 18, you may use BLACK CLOTH only with the involvement of a parent or guardian.

CONDITIONS OF USE, NOTICES, AND REVISIONS

If you choose to visit BLACK CLOTH, your visit and any dispute over privacy is subject to this Policy and our Terms of Use. If you have any concern about privacy at BLACK CLOTH please contact us at [email protected] with a description of your concern and we will try to resolve it. Our Privacy Policy and the Terms of Use for BLACK CLOTH are subject to change without notice. Such changes will go into effect on the date the notice is posted, will apply to all current and past users of our website and will replace any prior policies that are inconsistent. Your continued use of our website or other services constitutes your acceptance of the practices described in the revised Privacy Policy and Terms of Use.